Follow-up is crucial for nurturing relationships and ensuring customer satisfaction post-sale, ultimately contributing to long-term client retention.How do you use metrics and data to improve your B2B sales strategy?To improve your B2B sales strategy using metrics and data, identify key performance indicators (KPIs) like conversion rates and customer acquisition costs. Collect and analyze data from sources like CRM systems to uncover trends and establish benchmarks. Regularly monitor these metrics to identify strengths and weaknesses, and use A/B testing to refine your tactics. It is also important to gather customer feedback to adapt your offerings and train your sales team, ensuring your strategy remains effective and data-driven.

In real estate, it's about location, location, location. In sales, however, it's all about leads, leads, leads. Finding leads is the key to building a successful business, of course, but finding the right leads is harder than it looks. Hand over a list of poorly-qualified lists to your account executives, and you'll end up with low sales and high churn. Ask your SDRs to qualify leads and you might end up missing out on high-quality leads. There are tons of articles out there about how to generate more leads. (We've even published a few of them ourselves.