From useful help desk software to customizable chat widgets, this leading platform has a lot to offer customers. You can also rely on it for real-time customer support. But it’s not the cheapest option in town.
LiveAgent chat app
Sure, there’s a free forever plan, but if you want VIP treatment, be prepared to pay $49 per month per agent.
Creating a ticket is also a bit like solving a puzzle.chatbot featurescomplicates matters. LiveAgent’s many shortcomings are why new businesses are turning to cheaper alternatives.
Factors to Consider Before Choosing an Alternative
Before we dive into the world of LiveAgent alternatives, let’s get a game plan. Think of it as choosing the perfect assistant for your business adventure.
scalability
Can your chosen alternative grow with you? Choose an alternative that changes and adapts to your demands. A good LiveAgent alternative will offer flexible features without straining your budget.
Ease of use
Time is money, my friend. Choose something that doesn't require a PhD in software navigation. Your business has enough challenges; yourlive chat appshould not be one of them.
Integration Capabilities
The more the merrier. Check if your alternative is compatible with your existing tools. It should connect to third-party apps like Zoom, Slack, Trello, Facebook Messenger,WhatsApp, etc.
Pricing
Look for an alternative that gives you all the features without emptying your denmark telegram mobile phone number list bank account. Your wallet will be grateful.
Customer Satisfaction
This is a no-brainer. What are other users saying? Check out reviews on different platforms to find honest opinions. Take things a step further by reaching out to past customers for references.
Top Five LiveAgent Alternatives of 2023
Chat appsdo more than just respond to website visitors. They're the secret sauce to personalized customer support and efficient team collaboration. While LiveAgent is a popular choice for many businesses, more and more people are turning to cheaper alternatives with advanced features.
Chatway
LiveAgent alternative Chatway
Picture this: a messaging app where multiple agents can team up on customer queries simultaneously.
Welcome to Chatway, where Facebook Messenger and email join forces with a chat bar for seamless interaction. Team collaboration is the name of the game here. Share notes, assign tasks, and dive deep into customer conversation histories.
The best part is that it’s all free for now. Chatway is feeling generous and offering all of its features without asking a single penny. We love a good freebie, don’t we?
More to come. Enjoy automatic FAQs, more integrations than you ever thought possible, and detailed analytics for data geeks. Businesses will appreciate it tooknowledge baseand multilingual support. Oh, and let's not forget the AI writer. Who has time to manually prepare answers?
Price Plans
Here’s the kicker: Chatway promises to offer paid plans in the future. But don’t worry; they’ve got your back with their forever free plan. Talk about a win-win!
houses
wordpress chat plugin Chaty
Next on the list of LiveAgent alternatives:Chatty.It doesn’t just support a bunch of apps. We’re talking about 20+ integrations, including WhatsApp and Facebook Messenger. Your visitors can connect with you on their own terms, making communication a breeze.
Ever wish your site had those awesome chat buttons? Chaty lets you add them as easy as a walk in the park. Unlimited channels? Check. Analytics that provide insight into click-through rates and visitors? Check again.
The software allows you to choose a chat dropdown layout, edit it, and design it the way you want. Combine labels and titles however you want. Use advanced widgets for hyper-targeting. You can tweak things for specific languages, pages, or anything that suits your taste.
Price Plans
Curious about the price? If you’re ready to level up, there are three paid plans to choose from:
Basic Plan: $15 per month – perfect for those just starting out but aiming for perfection.
Pro Plan: $39 per month – a sweet spot for feature-hungry, growing businesses.
Growth Plan: $79/month – the big leagues. Ideal for those scaling up and reaching for the stars.
Chaty also offers a registration process that won’t cost you a dime. It also has a 30-day refund policy, no strings attached.Try Chaty for free here
Zendesk
LiveAgent alternative Zendesk chat app
Zendesknot your average Joe. It’s all about automation—think instant messaging, AI bots, and effortless handling of FAQs. Imagine your support team having more time to focus on complex issues, while Zendesk takes care of the nitty-gritty details.
You can seamlessly submit support requests, ensuring your customers get the attention they deserve. Zendesk lets you be your domain guru.
Moreover, the software allows you to easily start Zoom meetings with your clients. Integration is the name of the game, and Zendesk plays it well. Connect with Zoom, Trello, Slack—you name it!
Price Plans
Currently, Zendesk offers three pricing plans:
Suite Team: $49/agent/month – perfect for teams ready to conquer the world of customer support.
Package Growth: $79/agent/month – the sweet spot for those expanding their empire and wanting a little more oomph.
Suite Professional: $99/agent/month – suitable for professionals seeking unparalleled support excellence.
No matter which plan you choose, Zendesk steps up your customer support game.
intercom
Intercom help desk solution
This LiveAgent alternative lets you connect with customers on a whole new level. Intercom ensures the conversation never stops on your website, app, or mobile device.
Edit and add images, videos, and interactive posts to create a dynamic chat experience that will keep your customers engaged. You can also add messaging pop-up buttons. WordPress chat plugins in every blog post. Invite readers to dive into meaningful discussions right then and there.
Have you ever thought about creating product tours? Interkom makes it a breeze. Take your customers on a journey through your services.
Live analytics give you real-time insight into how your audience is engaging, helping you tailor your approach for maximum impact. Intercom also lets you customize the help center’s logos, colors, and fonts, creating a seamless extension of your brand identity.
