Quality Contact Solutions professionals Nathan Teahon and Angela bahamas phone number library Garfinkel recently partnered with the Direct Selling Association’s education team to create a new course called “Remote Service.” We know, pretty original, right? In short, this course is a crash course (or refresher course) for any professional who wants to better understand the key elements of creating, managing, or outsourcing a telemarketing program. Do you outsource telemarketing? Do you do in-house telemarketing? Is it a call center? If so, then this course might be worth it for you. This course introduces the key dos and don'ts of telemarketing in a clear, concise, easy-to-understand and follow manner.
In this course, Nathan and Angela discuss: People Management Call Technology New Contact Center Tools Regulatory Compliance Additionally, they discuss how to write scripts to attract potential customers' interest and how to effectively respond to any issues that may be holding up a sale. . Telemarketing Calls to Cellular or Wireless Numbers If you make telemarketing calls to a cell phone number, make sure you understand the rules that apply. Outsourced telemarketing was significantly impacted in July when the Federal Communications Commission issued a declaratory ruling that expanded the definition of automatic telephone dialing systems (ATDS).
