For customer communication to create a satisfactory experience, brands must ensure that they approach each consumer through the correct channel.
For example, if your company provides legal advice, LinkedIn, WhatsApp or uruguay whatsapp number data 5 million text messages are most likely the ideal channels to reach your audience.
At this point, it is worth highlighting the potential that SMS marketing has for companies to establish direct and interactive communication with each customer from their cell phone, delivering the right message for each phase of the purchasing journey.
In addition, SMS marketing ensures effective message delivery, as text messages have an opening and response rate of 98% and 45% , respectively.
Being a discreet, direct channel (since each SMS supports 160 characters maximum), friendly and with a very low saturation level, text messages are ideal for companies to maintain direct and interactive communication with each client from their cell phone.
Did you know that nearly half of consumers view 3-5 pieces of content before making a purchase? To improve customer experience, companies need to go beyond offers and provide valuable information to consumers.
