Downward communication when you need to implement a new policy or notify employees of changes in company policy. 3. Communicate upwards As opposed to downward communication, we have upward qatar mobile phone numbers database communication. Here, information flows from the lower levels of the hierarchy in the organizational chart to the top. It is usually used when collecting suggestions or reports. For example, you can use upward communication to get feedback from employees about a newly implemented policy. 4. Horizontal or lateral communication When information is exchanged between individuals or departments at the same organizational level, this type of communication is called lateral or lateral communication.
It is typically used for problem solving, coordination, or information sharing purposes. For example, your organization can leverage lateral communication when a department needs to collaborate on a specific project. 5. External business communication External business communication is the interaction between the organization and external parties. Businesses use it to communicate with parties outside their immediate inner circle, such as customers, suppliers and regulators. The purpose is to build relationships, provide customer support, market products or services, and even manage crises. For example, your organization might use external communications for marketing campaigns, public relations, or negotiations with suppliers and partners.
