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The most common options to

Posted: Thu Dec 05, 2024 10:39 am
by Prisila405
For example, you can use the feature for questions that lead to two-choice answers, such as “yes/no” or “order now/order later.” You can also use it to speed up the selection of the payment method, by setting “Debit or credit card / Bank transfer / Other method.”

Message lists
The message list allows users to choose from 10 alternatives in a menu-like croatia whatsapp number data 5 million view. It is different from the buttons function because the former appear immediately in the chat (limited to three alternatives) and in this case a list-like menu is displayed.

For example, instead of going through a numbered menu and having to tap 1, 2, or 3, users simply tap the preferred option. The feature can be used to display a menu that redirects to another location (purchases, returns, or shipping status, for example) or a FAQ menu.

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Verified Channel

WhatsApp Business API allows you to create a business profile (which you can verify) with useful information for your customers, such as address, business description, email address, and website.

By having your profile verified, people will have much more confidence and security when communicating and doing business with you.

Multi-agent care
While traditional WhatsApp is limited to 1-on-1 conversations, the WhatsApp API allows you to connect as many agents as necessary to the same chat and under the same interface.

For example, once the customer makes a purchase, the sales agent can seamlessly transfer the communication to the logistics agent. Both agents can review the conversation history and communicate with the customer at any time, ensuring continuity of interactions.