Advanced Telemarketing Skills
Posted: Sat Dec 07, 2024 5:01 am
Our clients will only see the previous day's results after the data has been checked for errors or inaccuracies. There are many different data sources in a telemarketing campaign: customer lead records, call history, call and agent time data, ivr data, crm data Tableau allows us to create custom queries or drag and drop tables to access this data efficiently. Why is this important? Because it gives us flexibility when setting up data sources and establishing relationships between those sources in queries or establishing relationships in the Tableau interface.
For most reports we use queries, which gives us more flexibility. For armenia phone number material example, if we want a specific field to appear in all caps, this can be easily done in a custom query. To make setting up reports for new telemarketing clients more efficient, we created multiple report templates that allow us to set up and quickly customize reports. With standardized data fields and custom queries, we can quickly modify template reports to display any customer data. With these templates, the time required to implement new reports increases.
The manual work involved in creating and maintaining reports is reduced, as is the number of reporting errors. Once we implement report templates and formulas, we rarely need to change them. We use color-coded fields to make viewing your data a breeze. We show green when the target is met or exceeded, yellow if the team is almost on target, and red if the team is below target. Using color coding, anyone viewing the report can quickly determine how the team achieved its stated goals. Our data team can automate this and clients and team members will receive scheduled reports containing selected images or pdf files with set reports.
For most reports we use queries, which gives us more flexibility. For armenia phone number material example, if we want a specific field to appear in all caps, this can be easily done in a custom query. To make setting up reports for new telemarketing clients more efficient, we created multiple report templates that allow us to set up and quickly customize reports. With standardized data fields and custom queries, we can quickly modify template reports to display any customer data. With these templates, the time required to implement new reports increases.
The manual work involved in creating and maintaining reports is reduced, as is the number of reporting errors. Once we implement report templates and formulas, we rarely need to change them. We use color-coded fields to make viewing your data a breeze. We show green when the target is met or exceeded, yellow if the team is almost on target, and red if the team is below target. Using color coding, anyone viewing the report can quickly determine how the team achieved its stated goals. Our data team can automate this and clients and team members will receive scheduled reports containing selected images or pdf files with set reports.