The ultimate goal for increasing your revenue is to gather as many clients as possible that will take your business to the next level.
Since setting up online stores is always an important part of business strategies, platforms like Ecwid can help you with this.
What more can chat plugins help you than those that you can easily install on your website with the right tools?
We have selected the 4 best chat plugins for Ecwid, so let's see what features they offer and which one might be right for you.
1.houses(Premium)
Chaty is a Premium plugin that can help you communicate with your website visitors in the easiest way possible.
The most special thing about this plugin is that it allows you to communicate with your potential customers via their favorite social networks.
It will help you get more leads, improve customer support, and eventually increase sales.
Chaty lets you choose the position of your widget, add CTAs, change colors, and more.
Your visitors only need to choose their favorite channels such as Facebook Messenger, Whatsapp, Viber, Instagram, LinkedIn, Skype, Twitter or similar, and the seamless, uninterrupted communication can begin.
The great thing about this is that you can continue talking to your visitors even after they leave your store.
The Chaty widget is highly customizable and you can change the colors and size as well as add images, buttons, and it looks great on both desktop and mobile devices.
Installation is very easy as it only takes two steps.
It allows you to quickly and easily contact your potential customers, guide them in any matter, help them, clear their doubts and more.
Features offered:
Customization options
More than 20 different channels
Different channels are shown on mobile and desktop
Tracking in Google Analytics
Show widget on specific pages
Advantages of using Chaty
This plugin works perfectly on both desktop and mobile devices.
There is also the option to disable your widget if you want, and since it is a floating widget, your visitors will always be able to see it even if they scroll a certain percentage of the page.
Customer support is excellent and your visitors can ask for list of pakistan cell phone numbers whatever they want.
You can fully customize it and make it exactly as you imagined, change colors, add logos and design it to suit your brand.
Disadvantages of using Chaty
For more features, you'll need to upgrade to a paid plan.
Why is Chaty the perfect chat plugin for Ecwid?
It gives your visitors the ability to connect with you and stay on their favorite social channels at the same time.
It is very easy to install and you can completely customize it to your liking.
You can track performance via Google Analytics.
If you only have certain days or hours to dedicate to your visitors, you can customize your widget accordingly.
There are different triggerslive chatThe widget may appear:
After spending a certain amount of time on your website
After scrolling a certain percentage of the page
When your visitor tries to leave your website
Chaty allows you to maintain relationships with your customers and increase the chances of your business growing.
Chaty's pricing
Chaty offers a free plan, but if you want some additional features you can choose from a variety of paid packages starting at $25 per month.
Try Chaty for Ecwid now!
2. Live Chat
LiveChat is a popular customer service platform that lets you communicate with your visitors wherever they are.
It has a beautiful design, is easy to install, and most importantly, is fully responsive.
The chat window is user-friendly and simple, allowing you to create a great user experience for your visitors.
You can customize your live chat widget by changing theme colors, adding logos, displaying your agent's photo, changing its location, visibility, and more.
It is important that your live chat widget fits perfectly with your website design and that is exactly what this platform provides.
This plugin allows you to act faster as you have the option to make everything your visitors write visible to you before they submit it.
If you don't want to miss a conversation, you can be at the service of your customers instantly by turning on notifications.
There are over 115 ready-to-use images to grab your visitors' attention, but you can also upload your own.
After each chat, you can ask your visitors to fill out a survey that can help you improve your customer service.
Features offered:
Customizable chat box
Chat tags
Notifications
Ready-to-use content
Reports and analysis
Responsiveness
Integrations
Advantages of using LiveChat
Detailed reports and analytics can help you improve your service and find out how your customers feel about your live chat experiences.
You can fully customize your live chat widget and brand it by changing colors, themes or locations.
You can also add tags to your chats to make the entire experience more efficient.
It is very easy to install and even easier to use.
LiveChat is both mobile and desktop responsive.
Disadvantages of using LiveChat
A bit expensive for small businesses.
Automatic greetings can be improved for a better user experience.
Why is LiveChat a great chat plugin for Ecwid?
It offers various customization options so that you can create the perfect widget for your eCommerce website.
LiveChat includes important information that can help you improve your chat performance by tracking the total number of chats per day, missed chats, chat surveys, how satisfied your customers are with your service, and more.
It is mobile friendly so you can reach your customers completely.
LiveChat pricing
This plugin offers a free trial and after that, you can upgrade to some of the paid packages starting from $16 per agent per month.
