She has both sides of the story. Sales reps, managers, clients and customers bahrain phone number library trust her. Inbound telemarketing supervision requires understanding each agent's needs, and Melissa works side by side with frontline agents and understands what they need to be successful individually. She can often be found working with customer service staff to resolve issues to ensure customers are happy and sales reps get the help they need Inbound telemarketing supervision requires empathy, and because Melissa has been in their seats the entire time, she has strong empathy for frontline agents and the work they do.

That empathy extends to customers who call in, too. She understands the urgency of solving any problem Inbound telemarketing supervision is easier when the supervisor is a member of the team, there is no "I" in the team. Melissa knows this and she works hard to help her agents, colleagues, and clients. No request is too big or too small. That’s why we’re excited to have Melissa join our team and our clients love her too Author's Note Melissa is the Customer Service Inbound Telemarketing Supervisor for qcs Virtual Call Center.