In total, around 955 institutions were accredited home owner database between 1999 and 2013, making ONA the largest and most important accreditation in existence.
According to the ONA website itself:
“Accreditation is an evaluation and certification method that seeks, through previously defined standards and requirements, to promote the quality and safety of care in the health sector”.
Therefore, to be accredited, the organization must demonstrably meet the standards defined by ONA, which are internationally recognized.”
What are the benefits of having an ONA certification?
Among the main benefits of having an ONA certification, we can mention:
Ensure greater safety for patients and employees;
Higher quality of service;
Implementation of continuous improvement within the institution;
Improved unit management;
In other words, certifying the quality of your service is more than just showing the customer that you care about providing them with high-level service.
In addition, ONA also helps healthcare institutions to act more safely in this field of attention to the population's quality of life, bringing visibly significant results for patients, reducing waiting and service times, the number of errors during service, etc.
Which institutions can obtain this certification?
Therefore, ONA accreditation is used to measure and guarantee the quality of health services provided to the population. Thus, some examples of organizations that can obtain this certification are hospitals, outpatient clinics, laboratories, health clinics, among others.
ONA Accreditation Levels and Requirements
In order to assess continuous improvement in the organization's processes, ONA Accreditation is divided into 3 levels:
ONA Accreditation Level 1 – Accredited
Organizations accredited at this level meet the minimum legal and technical requirements considered by ONA to be essential for the existence of the business. For example:
Identification of the minimum legal and technical requirements for existence in the business;
Identification of the value chain and key processes;
Mapping and standardization of primary and support processes;
Identification of risks and definition of control mechanisms;
Preparation of the Organizational Objectives and Goals Plan;
Basic quality and safety indicators sheet;
Clinical protocols according to profile.
ONA Level 2 Accreditation – Fully Accredited
Thus, organizations accredited at level 2 are able to present control mechanisms for the processes described, in addition to better management of results and a program of continued education and improvement of the same.
ONA Level 3 Accreditation – Accredited with Excellence
Level 3 accredited organizations have the ability to manage the performance of the entire organization, have a schedule for critical analysis of processes and conduct a program for creating projects and process improvements.
Thus, such organizations are characterized by offering a complete quality service.
What is Process Mapping?
Accreditation and process mapping
Process mapping involves describing and identifying a logical sequence of how activities relate to each other within a given process.
There are several techniques and methodologies for this, however, they all illustrate the flow of materials, people or information that occurs within a given process.
Download our free e-book on How to perform Process Mapping in your company!
What are the benefits of carrying out process mapping?
When performing process mapping , it will be possible to:
1. Understand the processes more clearly
When mapping, creating and describing flowcharts, each activity will be easily visible and it will also be possible to understand its importance within a given process.
Furthermore, in addition to this, it will also be possible to determine the purpose of each process:
Why does a certain process happen?
Why does it add value to your business?
Find out more in Production Process: why understand my company's?
2. Improve processes
Clearly visualizing the sequencing of activities in the flowchart makes it possible for each activity to be questioned in an attempt to improve the process.
In this sense, unnecessary or time-consuming activities can be excluded or rethought in such a way that the process is optimized;
3. Standardize processes
Furthermore, by documenting each process, these can be used to train employees so that it is possible to ensure that each process is carried out in the best possible way or in the way that is documented.
